Our EquipCare Plans ensure equipment reliability and safety. Choose from 3 levels of service and benefit from our class-leading Client Portal, service discounts and On-Site support.
EquipCare Plans and Features
|Trained Biomed Service Technicians|
|Yearly Equipment Electrical Safety Check Ups on Covered Equipment|
|Yearly LIM Checks (if applicable)|
|Yearly GFCI Checks|
|Discounted Equipment Purchase Pricing, Parts, and Labor Rates (5%)|
|9AM - 5PM EST Technical Phone Support|
|Equipment-Specific PM Programs|
|Inventory Reports By Location|
|Discounted Equipment Purchase Pricing, Parts, and Labor Rates (10%)|
|Alerts and Recall Notification Program|
|24/7 Technical 1-800 Phone Support|
|Next Day On-Site Service|
|Discounted Equipment Purchase Pricing, Parts, and Labor Rates (15%)|
|EquipCare Portal +|
|Mobile Parts Inventory **|
|24-72 Hour Repair Turnaround *|
|On-Site Audit Support|
Our EquipCare Plans follow a step by step onboarding and maintenance process to ensure critical equipment is properly maintained and clients are satisfied. See below for the major EquipCare plan service process. Contact us today to sign up and have your equipment covered by one of our comprehensive plans!
Select plan based on equipment and service level.
Assess equipment condition and any repairs needed.
Resolve old equipment issues prior to Plan coverage.
Equipment coverage begins
Electrical and/or PM tests completed for piece of mind.
Support Work Orders
Conveniently generate work orders for unexpected issues.
Continue coverage and service savings.