Our EquipCare Plans ensure equipment reliability and safety.  Choose from 3 levels of service and benefit from our class-leading Client Portal, service discounts and On-Site support

Plan Benefits

  • Client Portal
  • Discounts on Parts, Labor and Travel
  • On-Site Support
  • Site Safety Checks
  • Alerts and Recall Notifications
  • Comprehensive PM Programs for your critical equipment
  • Compliance Documentation

Portal Benefits

  • No Setup Fees
  • Accessible 24/7
  • Auto e-mail reminders for upcoming events
  • Works on any device - phone, tablet, laptop, desktop
  • Easy multi-site, multi-user setup
  • Can be used for any other reminders you think of

EquipCare Plans and Features

Defend

EquipCare Features
  • Biomed Service Technicians
  • Yearly Electrical Safety Checks
  • Compliance Documentation
  • Yearly LIM Checks
  • Yearly GFCI Checks
  • Discounted Equipment Pricing (5%)
  • Discounted Parts Pricing (5%)
  • Discounted Labor Rates (5%)
  • EquipCare Portal
  • US-Based Support
  • Flexible Payment Options
  • 9AM-5PM EST Technical Phone Support

Preventive Maintenance

EquipCare Features
  • Everything in Defend Plus...
  • Yearly OEM Recommended PM
  • Inventory Reports per Location
  • Discounted Equipment Pricing (10%)
  • Discounted Parts Pricing (10%)
  • Discounted Labor Rates (10%)
  • Alerts and Recall Notification Program
  • 24/7 Technical 1-800 Phone Support
Best Value

On-Site

EquipCare Features
  • Everything in PM Plus...
  • Next Day On-Site Service
  • Overnight Parts
  • Discounted Equipment Pricing (15%)
  • Discounted Parts Pricing (15%)
  • Discounted Labor Rates (15%)
  • Mobile Parts Inventory **
  • 24-72 Hour Repair Turnaround *
  • On-Site Audit Support

Plan Timeline

Our EquipCare Plans follow a step by step onboarding and maintenance process to ensure critical equipment is properly maintained and clients are satisfied.

EquipCare Timeline

Contact us today to sign up and have your equipment covered by one of our comprehensive plans!

Brands We Service

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