Our EquipCare Plans ensure equipment reliability and safety. Choose from 3 levels of service and benefit from our class-leading Client Portal, service discounts and On-Site support.
EquipCare Plans and Features
- Biomed Service Technicians
- Yearly Electrical Safety Checks
- Compliance Documentation
- Yearly LIM Checks
- Yearly GFCI Checks
- Discounted Equipment Pricing (5%)
- Discounted Parts Pricing (5%)
- Discounted Labor Rates (5%)
- EquipCare Portal
- US-Based Support
- Flexible Payment Options
- 9AM-5PM EST Technical Phone Support
- Everything in Defend Plus...
- Yearly OEM Recommended PM
- Inventory Reports per Location
- Discounted Equipment Pricing (10%)
- Discounted Parts Pricing (10%)
- Discounted Labor Rates (10%)
- Alerts and Recall Notification Program
- 24/7 Technical 1-800 Phone Support
- Everything in PM Plus...
- Next Day On-Site Service
- Overnight Parts
- Discounted Equipment Pricing (15%)
- Discounted Parts Pricing (15%)
- Discounted Labor Rates (15%)
- Mobile Parts Inventory **
- 24-72 Hour Repair Turnaround *
- On-Site Audit Support
Our EquipCare Plans follow a step by step onboarding and maintenance process to ensure critical equipment is properly maintained and clients are satisfied.